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Warranty

Limited Lifetime Warranty

Ergo Workspace Inc. (EWi.) warrants its updowndesks.com products to be free from defects in material and workmanship for as long as the original customer owns the product. This warranty is made by EWi. only to original customers acquiring the updowndesks.com products directly from EWi. or its authorized sellers. The customer’s remedy pursuant to this warranty is limited to repair or replacement at EWi.’s option. Consent from EWi. must be obtained before any warranty work is performed. This warranty shall not apply to any products which must be replaced because of normal wear and tear, negligence, abuse or “accident”, shipping damage, or product use and installation other than in accordance with written instructions or warnings. It will also not apply when updowndesks.com product has been modified or altered, repaired or refurbished by someone other than EWi. or an authorized agent.

This warranty does not cover the cost of transportation or labor except as noted. EWi. can make no warranty that any of its updowndesks.com products are suitable for any particular purpose and can make no other warranties, expressed or implied, other than those set forth herein. In no event shall EWi. be liable in either tort or contract for any loss or direct, special, incidental, consequential or exemplary damages.

This Lifetime Warranty is not applicable to customers who use updowndesks.com products for rental purposes, product installed for commercial purposes by a non-certified/professional installer, electrical components, which are warranted for 5 years from the date of delivery, moving parts such as glides, casters, user-adjustable mechanisms, which are warranted for 5 years from date of delivery.

The Limited Lifetime Warranty covers the following updowndesks.com products (GO-GREEN, ESSENTIAL, OVERTURE, and EXPANSE bases).

10 Year Warranty

eXpress bases are warrantied for a period of 10 years from date of purchase. This warranty covers all parts including metal frame, electrical components, moving parts such as glides, casters and user-adjustable mechanisms.